TravelFun.Biz is thrilled to announce that its CTO, Joel Frenette, has won the prestigious “Best AI-Based Travel Agent Training Program” category in the 2024 Marine Tourism Awards by LUXLife Magazine. Look for the announcement in the 2024 Winter Edition of the Magazine. This achievement reflects TravelFun.Biz ’s commitment to equipping travel agents with cutting-edge tools and strategies to thrive in a fast-evolving industry.
Joel Frenette, who led the development of the world’s first AI training for travel agents, emphasized that the program’s success has roots in the resilience of travel agencies. “We’ve survived the rise of online travel agencies like Expedia and Booking.com, and we’ve endured through the challenges of COVID-19 by leaning on our relationships,” Frenette said. “My focus is to align improved customer service and enhanced work efficiency for our agents by utilizing AI tools—without being replaced by them. At TravelFun.Biz, our motto is ‘Be Better Than Bots.’ Our AI training is designed not only to increase efficiency but to elevate the customer experience. Winning this award validates our efforts to modernize travel agent training and perfectly aligns with our mission to empower agents.”
See the AI course here: https://ai.travelfunbiz.com
Our Commitment to Travel Agent Training Excellence
At TravelFun.Biz, training goes beyond the basics. It combines group hosting experience, innovative social media strategies, and the latest AI tools. The program helps agents generate leads and transform them into long-term clients who enjoy unique group travel experiences. To further support agent growth, upcoming modules will cover Accounting, Taxes, and LLC Formation, equipping agents with essential business skills. Additionally, updates to social media and AI modules are constantly rolled out, ensuring agents stay ahead in a rapidly evolving digital landscape.
The success of TravelFun.Biz ’s training is evident in the achievements of its agents, many of whom have built thriving careers and established themselves as experts in their chosen fields. The comprehensive support and training ensure that agents are prepared to navigate the complexities of the travel industry while delivering outstanding service to their clients.
Video announcement here: https://travelfunbiz.com/travelfun-biz-wins-best-ai-based-travel-agent-training-program/
Looking Forward to 2025 and Beyond
Winning this award motivates TravelFun.Biz to continually enhance its training standards. With a commitment to integrating new technologies and providing ongoing support, the agency ensures agents are well-equipped to deliver outstanding client experiences.
“Our success is built on the collective efforts of our team, and this award is a testament to our commitment to redefining travel agent training,” said Frenette.
With an exciting lineup of new training packages and epic travel experiences in 2025—including cruising the Nile, sailing around Tahiti, island-hopping in Greece, and trekking the Inca Trail—TravelFun.Biz remains committed to empowering agents to achieve success.
About Joel Frenette
Joel Frenette’s professional journey spans over 22 years in IT project management, with significant contributions in project management, crypto, cloud, cybersecurity, and AI. As CTO of TravelFun.Biz, Joel has successfully integrated AI into travel agent training, earning multiple accolades, including Gold for “Best Travel Agent Training Program” in the 2024 Magellan Awards by Travel Weekly. He has also been recognized for his work in online magazines like BATimes, PMI.org, and Tech Insider, showcasing his expertise across industries. Joel’s commitment to innovation and excellence has been central to both his IT and travel careers.
