WhatsApp data reveal people often deceive themselves

How quickly we reply, how active we really are in chats—many people misjudge their own behavior. Researchers at Bielefeld University have, for the first time, used anonymized WhatsApp metadata to make such misperceptions visible. Their study shows that personalized, data-based feedback can help people better understand their own communication habits; an important building block for digital well-being and successful relationships.

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