Efficiently meeting the growing demand for public services in metropolitan areas has long been a persistent challenge. A research team at City University of Hong Kong (CityU) has developed a novel performance evaluation method, which marks a major breakthrough in tackling a century-old problem of evaluating blocking probabilities in queueing systems with overflow, providing ways to allocate limited resources better.
Researchers tackle a century-old teletraffic challenge to enhance medical and public service efficiency
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